SUPPORT SERVICE
MetLife 360Health
Helping you stay healthier for longer
MetLife and Equip Super are working together to support your health and happiness.
As a member of Equip Super you have access to MetLife 360Health, giving you, your partner, children and parents or parents-in-law automatic access* to award winning health services without any additional costs.
*Recovery Support services are only accessible to members who are insured by MetLife and does not extend to partners, children, parents or parents-in-law.
All services except for Recovery Support are provided by Teladoc Health, a trusted and independent partner and global leader in providing virtual care.
To make sure you get the care you need, we'll start with a quick call where a Teladoc team member will listen to your goals and set up an appointment with a specialist.
How it works
1. Browse MetLife 360Health services below
2. Fill in the form and select the service you would like to use
3. You will receive a call from an accredited professional.
Mental Health
A confidential in-depth mental health review by a team of Australian based experts and get your general questions answered online by mental health specialists. This service is available in respect of people over 18 years.
Nutrition
Advice to help you make healthy food choices relevant to your lifestyle, food preferences and nutrition-related conditions. You have access to a qualified dietitian to discuss your nutrition and wellbeing goals and build a personalised plan.
Fitness and Mobility
Help with improving your general health and fitness, or support with your recovery from injury or surgery with an exercise physiologist.
Expert Medical Opinion
Medical opinions from global experts and specialist doctors who will review your medical files to provide their clinical opinion and treatment recommendations.
Menopause Support
Helping you manage perimenopause and menopause symptoms with one-on-one support from nurses specialising in women’s health.
Recovery Support
If you are a member insured by MetLife and you already have a serious illness or injury, find out how we can help you get back to work as well as doing the things you love with our MetLife Recovery Support program.
Ask a Clinician
A quick and easy way to have your medical questions answered by a GP, Paediatrician or Mental Health Clinician within 24 hours through an app.
Your access code: EQUIP
Book a 360Health Service
If you need immediate assistance call triple zero (000).
The information provided by MetLife Insurance Limited (MetLife) (ABN 75 004 274 882, AFSL No. 238096) is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately.
By accessing this website you agree to comply with MetLife's Legal Notices.
The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, while care has been taken in preparing this Content, MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you.
The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. 360Health Virtual Care is provided by Teladoc Health. Third party providers such as Teladoc Health are separate independent entities to MetLife, and MetLife will not be responsible for the nature or quality of services provided by them.
Access to 360Health services will be at MetLife’s reasonable discretion and MetLife reserves the right to reasonably discontinue or change the services at any time.