Claims at MetLife

Claims at Metlife

There when it matters most

MAKE A CLAIM: 1300 555 625

A caring and compassionate claims process from a trusted global insurance provider.

We deliver on our promise and look after customers when it matters.

Claims Philosophy

We strive to be the most caring, easiest, and fastest life insurer so we will give you a claims decision within 10 days of receiving your information. 

OUR CLAIMS EXPERIENCE

How to Make a Claim

We understand that making a claim comes at one of the most traumatic times in our customers' or their family's lives. 

Claims Philosophy

Insurance is a promise we mean to keep – and a claim is our moment of truth. You can count on MetLife to be there when you need us most.

Claims Paid 

Committed to being there for our customers, we aim to pay every genuine claim quickly and with compassion and care. See the statistics.

Our customers share their personal journeys with us

INSPIRING STORIES