Expert Medical Opinion
An Expert Medical Opinion can help you to understand your diagnosis further and, if necessary, may recommend alternative treatment options.
A second, expert medical opinion for added peace of mind.
With MetLife 360Health Expert Medical Opinion, you get access to global experts who can provide you with a second medical opinion to help you make confident health decisions when you have questions about a diagnosis, treatment options, or the need for surgery.
And, it is just one of the many health and wellbeing support services we offer in partnership with Teladoc Health, global leaders in providing virtual care.
To make sure you receive the care you need, we'll start with a quick call where a Teladoc team member will listen to your goals and set up an appointment with a specialist doctor.
We know that living with medical conditions and hearing a diagnosis can be overwhelming and sometimes quite confusing.
360Health Expert Medical Opinion can look at your relevant medical records and help with added clarity, second opinions and even help you understand where applicable, if there are alternative treatment pathways available to you.
Examples of conditions that could be discussed;
- Knee, joint, and back pain
- Different types of cancer and tumours
- Digestive and stomach issues
Please note that this service is not available for emergency situations, dental and podiatry conditions or if you are a current inpatient.
A team of global medical experts will review and advise on a wide variety of conditions.
How it works
One
Book a consult by completing the form below
Two
A dedicated Australian-based GP will contact you to understand your questions and support you throughout the process. With your consent, they will collect any medical records on your behalf.
Three
A specialist doctor is selected from our global network to review your medical records and provide their medical opinion.
Four
You will receive an in-depth report from the specialist answering your questions, and their assessment of your diagnosis and treatment options.
Five
The GP will go over the report with you and answer any questions you may have. The report can be shared with your treating doctors at your request.
*Teladoc Health’s Privacy Policy is readily available and can be viewed at www.360healthvirtualcare.com/en/disclaimer
** https://www.health.gov.au/topics/physical-activity-and-exercise/physical-activity-and-exercise-guidelines-for-all-australians/for-adults-18-to-64-years
^ The term 'family' covers your partner and children.
The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited.
By accessing this website you agree to comply with MetLife's Legal Notices.
The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.