MetLife Australia has launched Manage My Insurance, an enhanced online insurance platform that allows its super fund’s members to access and update their life insurance anytime and anywhere. Manage My Insurance is part of MetLife's ongoing commitment to delivering a personalised member experience, leveraging its digital capabilities and insights.
With Manage My Insurance, members can view their insurance details, make changes to their cover and view the status of their application. The platform is designed to be simple, secure, and convenient, giving super fund members a seamless insurance experience by providing a way to engage directly and make active choices about their insurance cover.
MetLife Australia’s Chief Customer and Marketing Officer Lina Saliba said: "We are excited to launch Manage My Insurance, an enhanced online platform that enables fund members to manage their insurance at their fingertips. Manage My Insurance is part of our digital transformation journey, as we continue to invest in technology and innovation to enhance our digital customer experience and deliver on our promise of being a trusted insurer.”
Manage My Insurance is a valuable tool for super funds to drive member engagement with life insurance, enhancing their members’ experience by offering personalisation and transparency. “We know through MetLife research that members who engage with their insurance are 2.5 times more likely to recommend their super fund, making this a value engagement tool for our fund partners,” said Ms Saliba.
About MetLife
MetLife Insurance Limited (MetLife), an affiliate of MetLife, Inc., is a specialist provider of life insurance to superannuation trustees, employers and financial advisers in Australia. MetLife has expertise in designing holistic insurance solutions to meet the needs of its customer groups, which includes the award winning 360Health program. MetLife has been providing life insurance products in Australia since 2005. For more information, visit metlife.com.au.
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit metlife.com.