Mental Health Assist

Book a call with a mental health specialist

 MetLife 360Health Mental Health Assist is just one of the many health and wellbeing support services we offer in partnership with Teladoc Health*, global leaders in providing virtual care. This service is available to people aged 18 years and above.

We'll start with a quick call with a Teladoc team member who will understand your goals, set up an appointment with a mental health specialist and get you the care you need.

Over 40% of Australians aged 16-85 have experienced a mental health issue in their lifetime¹  and it's getting harder to access professional help.

That's why we provide 360Health Mental Health Assist.

You can get your general questions answered online by mental health specialists and have a confidential in-depth mental health review by a team of Australian based experts. 

And, as a MetLife customer it's all part of your insurance offer so there's no additional fees or costs.

This service is available to people aged 18 years and above.

How to access MetLife 360Health

There are a number of ways you can be a MetLife insurance customer so you and your family^ get access to 360Health.

It can be: 

• Through your insurance inside your superannuation
• As an employee benefit through your employer 
• Organised through your financial adviser 

Check if you're a MetLife customer now so you can start using the services today.

1. https://www.abs.gov.au/statistics/health/mental-health/national-study-mental-health-and-wellbeing/latest-release/

*Teladoc Health’s Privacy Policy is readily available and can be viewed at www.360healthvirtualcare.com/en/disclaimer

^ The term 'family' covers your partner and children.

The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are provided by a third party, Teladoc Health Pty Limited. 

The information and materials included in MetLife’s Health and Wellness Information Library, including all toolkits, modules, template communications, text, charts, graphics and other materials, (collectively, the “Content”) are intended to provide general guidance on health and wellness matters and are not, and should not be relied on as, medical advice. While the Content is based on resources that MetLife believes to be well-documented, MetLife is not responsible for the accuracy of the Content, and you rely on the Content at your own risk. Each person’s condition and health circumstances are unique, and therefore the Content may not apply to you. The Content is not a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.

360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to discontinue or change the services at any time.