At MetLife, our BDMs pride themselves on the exceptional service they provide to their advisers, and this was reflected in our recent Adviser Partnership Study (2023) where our advisers rated our BDMs 4.9 out of 5.
Feedback from the Adviser Partner Study (2023) showed MetLife advisers excelled across many areas of service and relationship management – rating highly for helpfulness, professionalism, knowledge, resourcefulness, proactiveness and effective communication, which was seen as being highly responsive.
Exceptional BDM support is just one of the many reasons to partner with MetLife, here are some others:
- Highly competitive product: MetLife Protect
- Three-year rate guarantee for lump sum covers.
- Market leading Trauma Cover Reinstatement Option – claim up to six times the Trauma Cover amount1.
- Multi-award-winning MetLife 360Health available to all our advisers and their MetLife Protect clients – awarded Best Overall Health and Wellness program in 20232.
- Over $607 million in claims paid to Australian in 20233.
What people are saying
A true partnership
We feel appreciated, trusted and valued by MetLife and this is always reflected in their service levels. We feel it is a true partnership.
Mia, Financial Adviser, NSW
One of the best in market
The BDM, underwriting, claims and administration support is one of the best in the market. Everybody is responsive and takes accountability.
Brad, Financial Adviser, NSW
Here for advisers
We don’t just see ourselves as just an insurance provider, we’re a partner and like to think of ourselves as an extension of your business. You can count on us to help you protect your clients and to find the right solutions to support any aspect of your business.
Julio Cagigas, Head of Retail Distribution,
MetLife Australia
Find out how you can partner with us to protect your clients with confidence.
Sources:
- When Trauma Cover Reinstatement Option with Individual Extras is selected.
- Winner of the 2023 Plan For Life Best Overall Health and Wellness Excellence Award.
- MetLife Claims Data (2023).
© MetLife Insurance Limited (MetLife) 2024. While care has been taken in preparing this material, MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate. The information provided is general information only is current as at the time of production. It has been prepared without taking into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. It is not intended to be a substitute for professional advice and should not be relied upon as such. MetLife recommends that you obtain independent and specific advice from appropriate professionals before implementing a financial strategy, including reading any relevant product disclosure statements and/or terms and conditions.
360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. Access to these services will be at MetLife’s absolute discretion and MetLife reserves the right to reasonably discontinue or change the services at any time.
This website contains general information only, which does not take into account your personal financial situation, objectives or needs. Before deciding whether to acquire, or continuing to hold, any of our products, please seek appropriate independent financial advice to assess whether it is suitable for you. You should also consider the relevant Product Disclosure Statement, available upon request by calling 1300 555 625, before making any decision. Life insurance products are issued by MetLife Insurance Limited ABN 75 004 274 882, AFSL 238096.
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